🔒 Privacy & Security

Belbet Privacy Policy

Your personal information matters to us. Find out everything about how Belbet collects, uses, and protects your data.

Last updated: January 2026

1. Introduction

Belbet (belbet.vu) takes the privacy of its users seriously. This Privacy Policy ("Policy") explains what information Belbet collects, why it collects it, and how it is used and kept secure.

By using the Belbet website or mobile app, or by creating an account, you are considered to have accepted this Privacy Policy. If you do not agree, please refrain from using Belbet's services.

This Policy should be read alongside Belbet's Terms and Conditions. Together, both documents form the complete framework governing the relationship between you and Belbet.

In brief: Belbet keeps your information secure, never sells it to third parties, and does not use it for any purpose beyond what is necessary without your consent.

2. What Data We Collect

Belbet collects two types of information from you — information you provide directly, and information collected automatically.

Information provided directly by you:

  • Full name, date of birth, and nationality
  • Email address and mobile number
  • Residential address
  • ID card or passport details (for KYC verification)
  • Payment method details (mobile banking number, bank account)
  • Information from customer support interactions

Automatically collected information:

  • IP address and device information
  • Browser type and operating system
  • Login time, session data, and gaming history
  • Betting activity and transaction records
  • Information about which pages you visited and how long you spent on them

3. How Your Information Is Used

Belbet uses your information for the following purposes:

Purpose Description
Account management For registration, login, and profile updates
Identity Verification For KYC processing and age verification
Payment Processing To complete deposits and withdrawals
Customer support For troubleshooting and customer support
Fraud prevention To detect and block suspicious activity
Bonuses & Offers To send relevant promotions and personalized offers
Legal obligations To comply with regulatory requirements

Belbet never sells your personal information to third parties.

4. Who Your Information Is Shared With

Belbet may share your information with a limited number of third parties in specific circumstances:

  • Payment Providers: To process deposits and withdrawals
  • KYC service providers: For identity verification purposes
  • Game providers: Minimum information necessary for game operation
  • Security Services: For fraud detection purposes
  • Legal authorities: Upon court order or government request

When Belbet shares data with third parties, those parties are equally bound to uphold the same privacy standards. Belbet never transfers your information to third parties for advertising purposes.

5. How Long Your Information Is Retained

Belbet does not retain your information longer than necessary. Retention periods depend on the type of information:

  • Account information: for the duration the account is active and a minimum of 5 years after closure
  • Transaction records: typically 7 years as required by law
  • Customer support communications: 2 years after the issue is resolved
  • Marketing data: until you withdraw your consent
  • Cookies and session data: typically 30 to 90 days

Once the retention period expires, your data is securely deleted or anonymized so it can no longer be linked to you.

6. Information Security

Belbet follows industry-leading standards to protect your information. Our security measures include:

  • 256-bit SSL/TLS encryption — across all data transfers
  • Two-Factor Authentication (2FA) — for account access
  • Encrypted database — all data is stored in encrypted form
  • Regular security audits conducted by independent third-party experts
  • 24/7 system monitoring — suspicious activity detected in real time
  • Restricted access — only authorized staff can view specific data

Your responsibilities: No matter how strong Belbet's security measures are, keeping your password confidential and avoiding suspicious links is equally important.

7. Cookies & Tracking Technologies

The Belbet website uses cookies and similar technologies. Cookies are small text files stored in your browser.

  • Essential cookies: Essential for the site to function properly and cannot be disabled
  • Performance Cookies: Improves site speed and user experience
  • Functional cookies: Remembers your preferences and settings
  • Analytics Cookies: To analyze site usage — anonymized data only

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some features on the site.

8. Your Rights Regarding Your Information

As a registered Belbet account holder, you have the following rights over your personal information:

Right to Access

You may request to know what information Belbet holds about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your information where there is no legal obligation to retain it.

Right to object

You may object to your data being used for marketing purposes.

Right to Portability

You may request a copy of your information in a standard, portable format.

Right to Restriction

You may request that we restrict the processing of your data under certain circumstances.

To exercise any of these rights, please contact Belbet customer support in writing.

9. Protection of Minors' Data

Belbet's services are strictly for users aged 18 and above. Belbet does not knowingly collect information from minors.

If we become aware that data has been collected from a minor, it will be deleted immediately and the associated account will be closed. Parents or guardians with concerns should contact customer support.

10. International Data Transfers

As an international platform, Belbet may store your information on servers outside Bangladesh. Regardless of where your data is stored, the same standard of security is maintained.

Belbet only transfers data to countries or organisations that maintain adequate data protection standards. Contractual safeguards are in place for all international transfers.

11. Privacy Policy Updates

Belbet may update this Privacy Policy as needed. For significant changes, a notice will be sent to your registered email address.

The date of each version is shown at the top of this page. We recommend checking back regularly.

12. Contact

For any questions or requests regarding this Privacy Policy, please contact Belbet customer support:

  • Via live chat — by logging into the site
  • Email: [email protected]
  • Via the Help Center — from your account

We typically aim to respond within 2 to 5 business days. For urgent matters, please reach us via live chat.

How Belbet handles your information Secured Retains

The core pillars of our privacy commitment

SSL encryption

All communication between you and Belbet is encrypted with 256-bit SSL. No third party can intercept it.

No selling of data

Belbet never sells your personal information to third parties for advertising or commercial purposes.

Regular Security Audits

Independent third-party cybersecurity experts regularly audit Belbet's systems.

Two-Step Verification

Keeping 2FA enabled on your account means that even if your password is compromised, no one else can log in.

In your control

View, correct, or request deletion of your personal data — all at your fingertips.

Minimal Retention

When your data is no longer needed, Belbet deletes it securely. We do not retain unnecessary data indefinitely.

About privacy FAQs

Belbet stores payment method identifiers (such as mobile banking numbers or bank account numbers). Full financial details are stored directly on encrypted servers and are not accessible to staff under normal circumstances.

Yes, you can submit a request. However, certain data — such as transaction records — must be retained for a set period due to legal obligations. For everything else, contact customer support to request deletion.

If you consent during registration, Belbet may send you relevant offers and promotional emails. You can unsubscribe at any time via the link in the email footer or through your account settings.

Yes. If Belbet believes your data may have been compromised, we will notify you at your registered email address as quickly as possible, along with details of the steps being taken and what you should do.

Safe and trusted — that's the Belbet promise

Enjoy the best gaming experience with your information kept secure

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